Privacy Policy

Please read our Privacy Policy carefully.

1.Introduction

This Privacy Policy explains how Wallet Spire (hereinafter can be referred to as “we” or “us”) collects, uses and discloses information about you. This Privacy Policy (together with our Terms of Service and any other documents posted on our website) applies to information we collect about users of our websites, hosted Wallet Spire accounts and other online products and other interactive services (collectively, the “Services”).

We have a full right to change this Privacy Policy. You will be always notified about such changes via email notifications. We also encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways of protecting your privacy.

2.Collection of Information

We collect information you provide to us when you create an account, fill out a form, complete a Wallet Spire transaction via the Services, request customer support or otherwise communicate with us. The information we may collect includes your email address, Wallet Spire address, login and password, mobile phone number code and any other information you choose to provide.

Log Information: we may collect your log information about your use of the Services, including the type of browser you use, access time, pages viewed, your IP address and the page you visited before navigating to our websites.

Device Information: we may collect information about the device you use to access our website, including the model, operating system and version.

Information Collected by Cookies: we use various technologies to collect information, including cookies. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, and see which areas and features of our Services are popular and count visits. Please note that disabling cookies will break the session functionality that is required by the hosted Wallet Spire account service.

Account Address Information: When you create an account through our Services, a view key is automatically generated and stored via our Services. We never store your private spend key, which means that it is cryptographically impossible for us to spend funds on your behalf.

3.Use of Information

We may use information about you for various purposes, including to:

  • provide, maintain and improve our Services;
  • provide and deliver the services you request, facilitate Wallet Spire transactions and send you related information, including transaction confirmations;
  • send you technical notices, updates, security alerts, authentication codes and administrative messages;
  • respond to your comments, questions and requests and provide customer service, let you know about products, services, offers, promotions, rewards, provide news and information about our products and services via email or push notifications (we will provide an unsubscribe option on within these notifications);
  • monitor and analyze usage statistics of our Services in an anonymous manner;
  • process and deliver contest entries and rewards; and
  • carry out any other purpose for which you provided the information.

4.Sharing of Information

We may share information about you in the following ways:

  • we may share your public account address and any transaction details within the company to facilitate any transaction request you submit via the Services;
  • with vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • it is our practice to require such parties to handle the information in a manner consistent with our policies;
  • in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process;
  • if your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of our Company, our workers or clients;
  • in connection with any merge, sale of our assets, financing or acquisition of all or a portion of our business to another company; and
  • with your consent or at your direction, including if we notify you through our Services that the information you provide will be shared with third parties and you provide such information.

We may also share aggregated or de-identified information, which cannot be used to identify you.

5.Security

We take all reasonable measures to protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

6.Your Choices

Account Information:you may update, correct or delete information about you or your account at any time by logging into your online account.

Push Notifications: we may send standard push notifications or alerts to your mobile device with your consent only. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Promotional Communications: you may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you transactional, account or relationship messages.

7.Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] .